Meet the Air Comfort HVAC Team in Anoka, MN
From the first phone call through diagnosis, installation and follow-up, Air Comfort’s office staff, technicians, installers and family leadership work together to make heating and cooling decisions easier to understand.
- Family-owned since 2002
- Anoka-based service team
- Heating, cooling and IAQ experience
Who will help with my HVAC service?
The person at your door is one part of a larger service system. Your experience may involve scheduling and dispatch staff, a service technician, an estimator or comfort advisor, installers and office support.
- Customer service gathers the address, system and symptoms
- Dispatch coordinates the appropriate visit and timing
- Technicians inspect, test and explain what they find
- Install teams complete approved replacement or upgrade work
- Office support helps with documentation and follow-up
A second-generation Minnesota HVAC business
Air Comfort’s published company history begins in 2002 and connects the business’s technical roots to its current family leadership.
Jim Hazeman
Air Comfort’s published history identifies Jim Hazeman as the technician who founded the company in 2002. His interest in the variety and problem-solving of HVAC work established the foundation for the family business.
Joe Hazeman
Air Comfort’s published About page states that Jim’s son, Joe Hazeman, now leads the second-generation family-owned business and serves the Anoka area alongside his wife, family and team.
The team supporting your HVAC experience
Not every visit needs every role. The service type determines who becomes involved and when.
Customer service and scheduling
The office team gathers essential information, helps categorize the request and explains what to expect before the appointment.
- Address and contact details
- Equipment and symptom notes
- Scheduling and arrival communication
Service technicians
Technicians evaluate system operation, complete applicable testing and discuss findings before unapproved repair work moves forward.
- Heating and cooling diagnosis
- Maintenance and safety checks
- Repair or monitoring options
Installation teams
Installers remove and replace approved equipment, connect required components and complete applicable startup checks.
- Equipment replacement
- System and accessory installation
- Startup and basic operation review
Comfort and project planning
Replacement or upgrade projects may require a closer evaluation of the home, existing system, goals and practical options.
- Equipment and application review
- Option and scope development
- Estimate and project coordination
Indoor-air-quality support
The team can help distinguish filtration, purification, ventilation and humidity needs rather than treating every concern as the same problem.
- System compatibility
- Product limitations
- Maintenance requirements
Emergency response
After-hours support begins by understanding the loss of service, possible safety concerns, equipment and property location.
- No-heat and no-cooling calls
- Urgent system symptoms
- Current dispatch availability
Air Comfort’s published company values
Air Comfort identifies five values that guide the business. A useful team page should connect those words to what a customer can reasonably expect.
Innovation
Stay open to better tools, equipment and ways to solve comfort problems.
Honesty
Explain observed conditions, options and limitations clearly.
Compassion
Remember that HVAC failures affect safety, comfort and household stress.
Teamwork
Coordinate office, field and project responsibilities around the customer.
Adaptability
Respond thoughtfully when equipment, conditions or project needs change.
From your first call to the next step
Listen
The office gathers the address, equipment type, symptoms and urgency so the request can be routed appropriately.
Evaluate
The assigned team member inspects the relevant system and collects information needed to understand the condition.
Explain
You receive an understandable description of the findings, scope, options and limitations before deciding what happens next.
Follow through
The team completes approved work, documents applicable details and gives you a path for questions or future service.
Simple ways to prepare for an HVAC appointment
A few practical steps can help the technician reach the equipment and focus on the system efficiently.
- Clear a safe path around the furnace, boiler, air handler or outdoor unit
- Secure pets and let the office know about access considerations
- Write down the symptoms, timing and thermostat observations
- Have recent repair or maintenance information available if useful
- Ask for clarification before approving work you do not understand
Interested in joining Air Comfort?
Air Comfort’s careers page invites people interested in HVAC customer service and technician roles to connect with the company.
Openings, qualifications and hiring needs can change. Review the current careers page or send a resume for consideration.
Meet the Air Comfort team FAQs
Answers about company leadership, appointments, technician identity, careers and how Air Comfort’s team supports customers.
Who owns Air Comfort Heating & Air Conditioning?
Air Comfort’s published history says technician Jim Hazeman founded the company in 2002 and that the second-generation family business is now led by his son, Joe Hazeman.
Where is the Air Comfort team based?
Air Comfort is based at 19170 Jasper St NW in Anoka, Minnesota 55303 and serves Anoka and surrounding Minnesota communities.
Who will answer when I request HVAC service?
A customer-service or scheduling team member will typically gather the address, contact information, equipment type, symptoms and urgency before coordinating the appropriate next step.
Can I confirm which technician is coming to my home?
Contact Air Comfort at 763-753-6623 if you need to verify the assigned technician, appointment window or company identification. Team assignments may change with scheduling and service needs.
What should I expect from an Air Comfort technician?
The technician should evaluate the relevant equipment, explain observed conditions and discuss applicable options. The precise work depends on whether the visit is for maintenance, diagnosis, repair or another service.
Does Air Comfort service all HVAC brands?
Air Comfort publishes that it services all brands. Confirm the exact equipment type, model and requested work when scheduling, especially for specialty or older systems.
Does Air Comfort have 24/7 emergency support?
Yes, Air Comfort publishes 24/7 emergency service. Response timing depends on location, weather, call volume, technician availability and the nature of the problem.
What services does the Air Comfort team provide?
Published services include furnaces, air conditioners, heat pumps, ductless systems, boilers, garage heaters, radiant-floor heating, maintenance and indoor-air-quality solutions.
Is Air Comfort hiring HVAC technicians?
Air Comfort’s careers page invites people interested in technician and customer-service roles to submit a resume. Current openings and qualifications can change, so contact the company directly.
How do I apply to work at Air Comfort?
Review the careers page and email your resume to service@aircomfortmn.com. You can also call 763-753-6623 for current hiring information.
How long has Air Comfort served the area?
Air Comfort’s published company history states that the business was established in 2002.
How can I contact the Air Comfort team?
Call 763-753-6623, email service@aircomfortmn.com or use the website contact page. The office lists regular hours Monday through Friday, with 24/7 emergency service published separately.
Tell Air Comfort what is happening in your home
Share the service address, equipment type and symptoms so the team can help route your request to the right person.